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During CERN accelerator operation, a large number of events, related to accelerator operation and management of technical infrastructure, occur with different criticality. All these events are detected, diagnosed and managed by the Technical Infrastructure service (TI) in the CERN Control Centre (CCC); equipment groups concerned have to solve the problem with a minimal impact on accelerator operation. A new database structure and new interfaces have to be implemented to share information received by TI, to improve communication between the control room and equipment groups, to help post-mortem studies and to correlate events with accelerator operation incidents. Different tools like alarm screens, logbooks, maintenance plans and work orders exist and are in use today. A project was initiated with the goal to integrate and standardize information in a common repository to be used by the different stakeholders through dedicated user interfaces.
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