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Frequently, accelerator facilities make use of products and services offered by the industry. This paper's focus is on such outsourcing of control system hardware and software. Firstly, an attempt is made to explain the facility's motivation for seeking outside help, which is typically due to lack of resources, technology or knowledge. Then, the risks of outsourcing are enumerated. To mitigate them, the industrial partner should have not only the adequate technical expertise, but also a reliable, yet agile management and quality assurance process that meets the facility's expectations, schedule, budget constraints, maintenance and support needs. Finally, Cosylab's business model is presented, designed to provide lasting open-source solutions that help not only a single facility, but the entire community.
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